Retail Team Member - 1st Shift

Twice Daily•Smyrna, TN

About The Position

Twice Daily & White Bison are hiring a Retail Team Member to provide welcoming guest service and contribute to food and beverage service in a convenience-store environment. Team Members are cross-trained and may perform functions across multiple roles during a shift, including cashier, host/hostess, food service team member/prep cook, and barista. The role focuses on creating positive guest experiences, maintaining a clean and safe store, and supporting efficient, high-quality food service. Training is provided, with opportunities for career development and internal promotion. The listed first-shift schedule is 6:00 a.m. to 2:00 p.m. Weekend availability is preferred, and overtime is optional. The employer offers part-time and full-time schedules. Applicants must be at least 18 and able to stand throughout the shift and lift and stock inventory weighing up to 50 pounds.

Requirements

  • At least 18 years old.
  • Clear communication skills.
  • Able and willing to lift and stock inventory weighing up to 50 pounds.
  • Accountable, reliable, and punctual.
  • Team-first attitude and coachability.
  • Able to stand for the entire shift.
  • Able to perform basic math functions.

Nice To Haves

  • Prior convenience-store, retail, food-service, or customer-service experience.
  • Bilingual ability.
  • Desire for personal and professional advancement.
  • Shift flexibility.
  • Weekend availability.

Responsibilities

  • Welcome guests and provide friendly, personalized service; build relationships and respond to guest needs.
  • Perform functions across multiple position types as needed during a shift.
  • Prepare, sell, or help guests locate food items while maintaining food quality, safety, and service efficiency.
  • Resolve guest and teammate issues, identify solutions, and communicate ideas for improving operations.
  • Maintain a clean, safe, and pristine environment throughout the store, including restrooms and kitchen areas.
  • Operate a cash register, process payments, make accurate change, and maintain an accurate cash drawer.
  • Stock shelves and support store tasks and marketing promotions.
  • Host guests, participate in the Made to Order program, guide guests to products and kiosks, and support orders and loyalty program enrollment.
  • Provide food and drink samples and inform guests about current offerings and promotions.
  • Maintain kitchen and equipment cleanliness and follow sanitation, health, safety, brand, and recipe standards.
  • Support kitchen and food responsibilities, including ordering, product rotation, and inventory management.
  • Prepare handcrafted beverages using provided equipment and selected coffee beans.

Benefits

  • Weekly pay with a daily pay option.
  • Same-day start.
  • 401(k) matching.
  • Affordable healthcare insurance.
  • Paid training.
  • Paid time off for all.
  • Healthy meal perks.
  • Fuel and store discounts.
  • Part-time and full-time schedules.
  • Tuition reimbursement up to $2,500 per year.
  • Pet and life insurance programs.
  • Unlimited referral bonus program.
  • Internal preference for promotions.
  • Ongoing career development training.
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