Retail Team Member - 1st Shift

Twice Daily•Goodlettsville, TN
•Onsite

About The Position

Twice Daily & White Bison is hiring a Retail Team Member to provide welcoming, high-quality guest service and food experiences. Team Members are cross-trained and may perform duties across several roles during a shift, including cashier, host/hostess, food service/prep cook, and barista. The role involves responding to guest needs, helping guests find products and place orders, supporting food preparation and service, maintaining a clean and safe store, and completing tasks such as stocking shelves, operating a cash register, and promoting current offerings. Training is provided, with opportunities for professional development and internal advancement. The stated day shift is 6 AM–2 PM. Weekend availability is preferred, and overtime is optional. Part-time and full-time schedules are available.

Requirements

  • Be at least 18 years old.
  • Communicate clearly.
  • Be able and willing to lift and stock inventory weighing up to 50 pounds.
  • Be accountable, reliable, punctual, coachable, and team-oriented.
  • Be able to stand for the entire shift.
  • Be able to perform basic math functions.

Nice To Haves

  • Prior convenience store, retail, food service, or customer service experience.
  • Bilingual ability.
  • Desire for personal and professional advancement.
  • Shift flexibility.
  • Weekend availability.

Responsibilities

  • Welcome guests, provide friendly service, build relationships, and help ensure guests leave satisfied.
  • Respond to guest and teammate needs, resolve guest issues, and communicate ideas for improving how work is done.
  • Support food service by preparing and selling food, helping guests locate food items, and following quality, safety, sanitation, and efficiency standards.
  • Maintain kitchen and equipment cleanliness and follow recipes and brand standards for consistent food offerings.
  • Support kitchen and food responsibilities, including ordering, product rotation, and inventory management.
  • Operate a cash register, collect payments, make accurate change, and maintain an accurate cash drawer.
  • Stock shelves, clean restrooms, and support marketing promotions as needed.
  • Personalize guest experiences, participate in the Made to Order program, help guests use ordering kiosks and loyalty programs, and provide food and drink samples.
  • Prepare handcrafted beverages using the provided equipment and selected coffee beans.
  • Keep all areas clean and uphold the brand's Cleaner, Safer, and Friendlier standards.

Benefits

  • Weekly pay with a daily pay option.
  • Same-day start.
  • 401(k) matching.
  • Affordable healthcare insurance.
  • Paid training.
  • Paid time off.
  • Healthy meal perks.
  • Fuel and store discounts.
  • Part-time and full-time schedules.
  • Tuition reimbursement up to $2,500 per year.
  • Pet and life insurance programs.
  • Unlimited referral bonus program.
  • Internal preference for promotions.
  • Ongoing career development training.
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