Retail Team Member - 1st Shift

Twice Daily•Columbia, TN

12d•Onsite

About The Position

Twice Daily & White Bison are hiring a Retail Team Member to provide excellent guest service and food experiences in a fast-paced convenience retail environment. Team Members are cross-trained and expected to perform functions across multiple roles during a shift, including cashiering, hosting, food preparation, barista work, stocking, cleaning, and helping guests find products or use services. The role focuses on creating a welcoming experience, maintaining quality and safety standards, and resolving guest needs so they leave satisfied. The scheduled first shift is 6 AM–2 PM. Weekend availability is preferred, and overtime is optional. Training is provided, with opportunities for career development and internal promotion. The employer describes part-time and full-time schedules as available. Twice Daily & White Bison are retail brands of Tri Star Energy, a family-owned company based in Nashville, Tennessee. Tri Star Energy has over 2,500 employees and nearly 200 locations. Its mission is to build lasting relationships by serving the community.

Requirements

Must be at least 18 years old.
Clear communication skills.
Able and willing to lift and stock inventory weighing up to 50 pounds.
Accountable, reliable, and punctual.
Team-first attitude and coachability.
Ability to stand for the entire shift.
Ability to perform basic math functions.

Nice To Haves

Prior convenience-store, retail, food-service, or customer-service experience.
Bilingual ability.
Desire for personal and professional advancement.
Shift flexibility.
Weekend availability.

Responsibilities

Welcome guests, provide friendly service, and build lasting relationships by understanding and responding to their needs.
Perform functions across multiple team-member roles as needed during a shift.
Prepare, sell, and help guests locate food items while maintaining food quality, safety, and efficiency.
Maintain clean guest areas, kitchens, and kitchen equipment, including cleaning restrooms, and uphold brand cleanliness and safety standards.
Operate a cash register, collect payments, provide accurate change, and maintain an accurate cash drawer.
Stock shelves and complete multiple tasks proactively in response to guest and store needs.
Participate in the Made to Order program by connecting guests with the kitchen and assisting with kiosk orders.
Provide food and drink samples and inform guests about current offerings and promotions.
Help guests find products, resolve issues, and enroll in loyalty programs.
Follow recipes and brand standards to provide consistent food offerings; assist with product rotation and inventory management.
Prepare handcrafted beverages using provided equipment and selected coffee beans.
Identify and communicate ways to improve processes and resolve guest or teammate needs.