Retail Team Member - 1st Shift

Twice Daily•NASHVILLE, TN
•Onsite

About The Position

Twice Daily & White Bison are hiring Retail Team Members to provide excellent guest service and food experiences in a fast-paced convenience retail environment. Team Members are cross-trained and may perform functions across multiple roles during a shift, including cashier, host/hostess, food service/prep cook, and barista. The role includes welcoming guests, building relationships, resolving guest needs, preparing and serving food and beverages, maintaining clean and safe work areas, operating a cash register, stocking shelves, and supporting promotions and loyalty programs. Training is provided for beverage preparation and other position responsibilities. The posted first-shift schedule is 6:00 AM to 2:00 PM. Weekend availability is preferred, and overtime is optional.

Requirements

  • Must be at least 18 years old.
  • Clear communication skills.
  • Able and willing to lift and stock inventory weighing up to 50 pounds.
  • Accountable, reliable, and punctual.
  • Team-first attitude and coachability.
  • Able to stand for the entire shift.
  • Able to perform basic math functions.

Nice To Haves

  • Prior convenience store, retail, food service, or customer service experience.
  • Bilingual ability.
  • Desire for personal and professional advancement.
  • Shift flexibility.
  • Weekend availability.

Responsibilities

  • Welcome guests, provide friendly and personalized service, and build lasting relationships.
  • Prepare, sell, and serve food while maintaining quality, safety, sanitation, and efficiency standards.
  • Resolve guest issues and needs, identify solutions, and communicate improvements effectively.
  • Maintain a clean environment throughout the store and uphold brand standards for cleanliness, safety, and friendliness.
  • Operate a cash register, collect payments, make accurate change, and maintain an accurate cash drawer.
  • Stock shelves, clean restrooms, and support marketing promotions as needed.
  • Participate in the Made to Order program by connecting guests with the kitchen and helping place kiosk orders.
  • Provide food and drink samples and inform guests about current offerings and promotions.
  • Guide guests to products and assist with loyalty program enrollment.
  • Maintain kitchen and equipment cleanliness and follow health, safety, recipe, and brand standards.
  • Support food responsibilities that include ordering, product rotation, and inventory management.
  • Learn to prepare handcrafted beverages using company-provided training and equipment.

Benefits

  • Weekly pay with a daily pay option.
  • 401(k) matching.
  • Affordable healthcare insurance.
  • Paid training.
  • Paid time off.
  • Healthy meal perks.
  • Fuel and store discounts.
  • Part-time and full-time schedules.
  • Tuition reimbursement up to $2,500 per year.
  • Pet and life insurance programs.
  • Unlimited referral bonus program.
  • Internal preference for promotions.
  • Ongoing career development training.
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