Retail Team Member
About The Position
The Retail Team Member contributes to the success of the Bettendorf Store and Goodwill’s mission by providing outstanding customer service, processing donations, operating the cash register, and maintaining a welcoming environment for customers and team members. The role includes handling materials, greeting donors, processing donations, and replenishing sales-floor inventory. Team members work together to create positive customer and employee experiences while meeting store and production goals. Production Retail Team Members follow current best practices for sorting, tagging, hanging, and pricing merchandise, and work with store leadership to assess inventory needs. They accurately record production units to meet or exceed goals established by leadership and customer demand. For outlet-specific positions, Outlet Retail Team Members accurately read and record the weight of customer selections at the cash register. When needed, they help operate large tipping units to fill boats for delivery of products to the sales floor, taking care to ensure customer and employee safety. They may also support production through accurate and efficient product sorting and material handling.
Requirements
- Ability to read and write.
- Ability to lift up to 50 pounds.
- Ability to stand for long periods of time.
- Successful completion of a sex offender background check.
- Must work every other weekend.
Nice To Haves
- Related work experience is preferred but not required.
Responsibilities
- Provide outstanding customer service and help create a welcoming environment for customers and team members.
- Handle materials, greet donors, and process donations.
- Operate the cash register.
- Replenish inventory on the sales floor.
- Sort, tag, hang, and price merchandise according to current best practices.
- Work with store leadership to assess inventory needs.
- Accurately record production units and work toward production goals.
- For outlet-specific positions, accurately read and record the weight of customer selections.
- When needed, help operate large tipping units to fill boats for bringing products to the sales floor while ensuring safety.
- When needed, support production through accurate and efficient product sorting and material handling.
Benefits
- Competitive paid time off (PTO).
- Generous store discount.
- Opportunities for advancement.
- Strong team culture.
- Retirement package with employer contribution.
- Health, dental, and vision insurance.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
