Retail Team Member - Custom Framing Designer
About The Position
The Custom Framing Designer builds customer relationships by creating memorable framing solutions for their art and helping customers find products in the store. The role supports sales and production results, completes framing orders to a high standard and on time, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. The position performs customer service, framing, stocking, replenishment, cash-handling, and omni-channel duties in accordance with company procedures and standards. Work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be; some outdoor work may be assigned for retrieving carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
- Regular bending, lifting, carrying, reaching, and stretching.
- Ability to move throughout the store and remain standing for long periods.
- Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
- Use the Elevated ABC Deliver approach to build customer relationships and create custom framing solutions; deliver sales and production results.
- Complete framing orders with a high degree of quality and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers shop and locate products, and offer solutions.
- Maintain a well-merchandised, in-stock, safe, clean, and clutter-free store environment.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
- Participate in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget.
- Operate the cash register and handle cash according to standards.
- Assist with omni-channel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical, dental, and vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts and partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
