Retail Custom Framing-Personal Designer

Michaels • Madison, WI

19h • Onsite

About The Position

The Retail Custom Framing-Personal Designer builds customer relationships by creating memorable custom framing solutions and helping customers find what they need in the store. The role supports sales and production results, completes framing orders to a high standard and on time, maintains assigned store and framing areas, and contributes to a safe, clean, well-merchandised, and in-stock shopping environment. It also supports customer service, store operations, cash handling, replenishment, and omnichannel processes. The position is based in a public retail store. Work hours include nights, weekends, and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to meet the physical requirements of the job, including regular bending, lifting, carrying, reaching, stretching, moving throughout the store, standing for long periods, lifting heavy boxes and frames, and accessing high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Build customer relationships and create custom framing solutions using the company’s Elevated ABC approach.
• Help customers shop, locate products, and find solutions; deliver friendly customer service.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Keep the store safe, clean, clutter-free, well-merchandised, and in stock for customers.
• Follow Standard Operating Procedures and company programs, policies, and standards, including applicable legal requirements.
• Support shrink and safety programs.
• Interact with others respectfully, remain positive in difficult situations, and promote the organization’s vision and values.
• Participate in truck unloading and stocking processes, following truck standards and budget expectations.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program, depending on position and eligibility.
• Medical, dental, and vision coverage, depending on position and eligibility.
• Telemedicine services, depending on position and eligibility.
• Flexible spending accounts, depending on position and eligibility.
• Commuter benefits, depending on position and eligibility.
• Tuition assistance, depending on position and eligibility.
• Adoption assistance, depending on position and eligibility.
• Voluntary insurance options, depending on position and eligibility.
• Employee discounts.
• Access to partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed