Retail Custom Framing-Personal Designer

Michaels Stores • Madison, WI

1d • Onsite

About The Position

The Retail Custom Framing-Personal Designer builds customer relationships and creates memorable custom framing solutions. The role also helps customers shop and locate products while maintaining a safe, clean, clutter-free, well-merchandised, and in-stock store. The position is based in a public retail store, including a frame shop, and involves customer service, framing production, stocking, sales, and store operations. Work hours include nights, weekends, and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to perform regular bending, lifting, carrying, reaching, and stretching; move throughout the store; and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves by ladder or similar equipment.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Follow Standard Operating Procedures and company programs, policies, and standards, including applicable legal requirements.
• Use Elevated ABC Deliver and the personal designer approach to build customer relationships and create custom framing solutions; deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, help customers shop and locate products, and provide solutions.
• Maintain a well-merchandised and in-stock store for customers.
• Support shrink and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
• Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, subject to position and eligibility.
• Employee Assistance Program.
• Medical, dental, and vision coverage, subject to position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed