Retail Framing/Custom Business Team Member
About The Position
The Retail Framing/Custom Business Team Member builds customer relationships by creating memorable framing solutions and helping customers find products in a safe, clean, and clutter-free store. The role combines custom framing sales and production with general retail customer service, merchandising, stocking, cash handling, and store safety responsibilities. The position works in a public retail store. Public areas are climate controlled, though some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.
Requirements
- Basic computer skills.
- Basic measuring skills.
- Ability to operate framing equipment and a glass cutter.
Nice To Haves
- Retail experience.
- Experience selling products and/or services to customers.
Responsibilities
- Follow Standard Operating Procedures and company programs, policies, and standards, including compliance with applicable laws and requirements.
- Use the Elevated ABC Deliver approach to build customer relationships and create custom framing solutions while delivering sales and production results.
- Complete framing orders with a high degree of quality and on time.
- Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
- Provide friendly customer service, help customers locate products, and provide solutions.
- Maintain a well-merchandised, in-stock store and a safe, clean, and clutter-free environment.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
- Participate in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget.
- Operate the cash register and handle cash according to standards.
- Assist with omnichannel processes.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical coverage, depending on position and eligibility.
- Dental coverage, depending on position and eligibility.
- Vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
