Tempe Team Lead
About The Position
JARS Cannabis is seeking a Retail Team Lead for its dispensary. The Team Lead supports the Store Manager in ensuring daily operating procedures are completed, leads by example, and helps the team provide excellent customer service and maintain the dispensary’s visual presentation. The role also involves developing and supervising sales staff, maximizing sales, and ensuring transactions comply with applicable laws and regulations. The schedule is five days per week, with 8-hour shifts and two days off. Shifts include morning (6:30 a.m.–2:30 p.m.), mid (11 a.m.–7 p.m.), and closing (2:30 p.m.–10:30 p.m.). At El Mirage, Thursday through Saturday closing shifts are 3:30 p.m.–12:30 a.m. Starting pay is $18 plus a shared tip pool.
Requirements
- Excellent managerial and supervisory skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite or related software.
- Strong organizational skills and attention to detail.
- Applicants must be at least 21 years old.
- Must pass a standard background check and undergo a fingerprint background check.
Nice To Haves
- High school diploma or equivalent preferred.
- At least two years of supervisory experience preferred.
- Valid Facility Agent Card with the Arizona Department of Health Services.
Responsibilities
- Support the Store Manager and Assistant Store Manager in ensuring staff follow state rules and regulations and company policies and procedures.
- Supervise, manage, and direct sales associates, including coordinating breaks and shift changes.
- Manage and inspire staff to deliver high levels of customer service and satisfaction.
- Help ensure staff comply with applicable local, state/provincial, and federal laws and regulations.
- Assist with customer service and ensure customer satisfaction.
- Facilitate money drops and replenish change when necessary.
- Maintain in-depth knowledge of dispensary strains and products, as well as industry-wide product knowledge and trends.
- Assist in training new employees on standard operating procedures and scheduled shifts.
- Provide Spring Big assistance and manual discounts as needed.
- Help maintain sales-floor flow, host if needed, and place employees in appropriate roles.
- Assist the Inventory Team with moving products and stocking the sales floor as needed.
Benefits
- Employee discounts and samples.
- Continued education opportunities.
- Growth potential within the company.
- Health, dental, and vision insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
