Retail Support Associate - Shoe Expeditor, University Town Center - FL - Part Time

Macy's • Sarasota, FL

7d • Onsite

About The Position

The Retail Support Associate - Shoe Expeditor is a merchandising (front-of-house) colleague who supports merchandise movement and placement, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The role contributes to an inspiring in-store experience by supporting visual merchandising, replenishing merchandise, recovering the sales floor and fitting rooms, and assisting with merchandise moves. Associates provide friendly customer service, help customers find suitable products, share loyalty benefits, and support sales goals. They collaborate with colleagues across departments to maintain the sales floor and prepare the department for the next day.

The position requires flexible availability, including days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week, subject to business needs and colleague availability. All schedules include weekend shifts.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create customer connections, contribute to sales goals, and participate in sales-boosting events.
• Ability to create a welcoming environment and engage in meaningful conversations with customers and colleagues.
• Ability to learn store products and provide guidance based on customers’ needs and product features.
• Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Ability to use point-of-sale technology and digital tools, including processing register transactions.
• Ability to work with colleagues at all levels and across departments.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Execute merchandise movement and placement strategies, including merchandise moves and replenishment.
• Maintain clean, organized, appealing, and shoppable sales-floor displays and fitting rooms.
• Support visual merchandising by updating mannequins, resetting floor layouts, and following company presentation directives.
• Ensure pricing and promotional signage is accurate and up to date.
• Greet customers, listen to their needs, and provide welcoming, helpful product guidance.
• Support sales goals, participate in sales-boosting events, and share loyalty program benefits.
• Acquire new customers by opening credit accounts and communicating loyalty benefits.
• Use point-of-sale technology and digital tools to assist customers and process transactions.
• Collaborate across departments, restock merchandise, reorganize the department, and prepare the space for the next day.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed