Retail Support Associate - Shoe Expeditor, University Town Center - FL - Part Time
About The Position
The Retail Support Associate, listed as a Shoe Expeditor, supports a seamless and welcoming in-store experience through merchandise movement, placement, replenishment, and visual presentation. The role helps maintain clean, organized, and shoppable sales floors and fitting rooms; updates pricing and promotional signage; and supports merchandise moves and floor-layout changes. Colleagues greet customers, listen to their needs, provide product guidance, share loyalty benefits, and help achieve sales goals. The position involves collaborating across departments, supporting store operations, and preparing the department for the next business day.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, contribute to sales goals, and participate in sales-boosting events.
- Ability to learn store products and provide guidance based on customer needs and product features and choices.
- Ability to use point-of-sale technology and digital tools.
- Ability to work effectively with colleagues at all levels and across departments.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift up to 50 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies, including replenishing merchandise and supporting merchandise moves.
- Maintain clean, organized, and shoppable sales floors and fitting rooms.
- Support visual merchandising by updating mannequins and resetting floor layouts according to company directives.
- Ensure pricing and promotional signage is accurate and current.
- Welcome customers, listen to their needs, and provide thoughtful assistance and product guidance.
- Share loyalty program benefits and support the acquisition of new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the customer experience.
- Work with colleagues across departments to support sales and customer experience goals.
- Help meet daily sales goals and participate in sales-boosting events.
- Restock merchandise, reorganize the department, and prepare the space for the next business day.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
