Seasonal Retail Support Associate - Shoe Expeditor, Los Cerritos Center

Macy's • Artesia, CA

1d • $18 - $22 • Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and current. You also provide a visible, welcoming presence, greet customers, and offer assistance. Working across departments, you support shared goals, sales, and a culture of hospitality and positivity.

Daily work includes helping prepare and organize the sales floor, supporting visual merchandising by updating mannequins and floor layouts in line with company directives, and assisting customers through friendly conversation and attentive service. You maintain the sales floor and fitting rooms, update signage and prices, replenish merchandise, and support merchandise moves. You share loyalty program benefits, help customers complete their shopping, and collaborate with colleagues to restock and prepare the department for the next day. The role also involves learning about products, acquiring new customers by opening credit accounts, using point-of-sale technology and digital tools, and meeting daily sales goals.

Schedules depend on business needs and colleague availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to create customer connections, help achieve store sales goals, and participate in sales-boosting events.
• Ability to create a welcoming and friendly environment and foster meaningful conversations with customers and colleagues.
• Ability to learn about store products and provide customers with guidance based on their needs, product features, and choices.
• Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Ability to use point-of-sale technology and digital tools effectively.
• Ability to work with colleagues at all levels and across departments.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Execute merchandise movement and placement strategies.
• Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
• Keep pricing and promotional signage accurate and up to date.
• Greet customers, offer assistance, listen to their needs, and provide thoughtful product guidance.
• Support visual merchandising by updating mannequins and resetting floor layouts in line with company directives.
• Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
• Share loyalty program benefits and acquire new customers by opening credit accounts.
• Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
• Collaborate with colleagues across departments to support sales and customer experience goals.
• Restock and reorganize the department and prepare it for the next day.
• Work toward daily sales goals and participate in sales-boosting events.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed