Part-Time Retail Supervisor

Lakeshore Learning Materials, LLC•Merriam, KS

About The Position

As a Lakeshore Learning Store Retail Supervisor, you support store leadership in developing the sales team, maximizing sales, and delivering an outstanding customer experience in a fast-paced retail environment. The role includes coaching and training employees, maintaining service and store standards, and supporting inventory, cash handling, scheduling, and store operations. Supervisors lead by example and help foster an engaged, motivated team.

Requirements

  • At least 1 year of related retail management experience.
  • Ability to work a flexible schedule, including nights and weekends.
  • Knowledge of retail POS systems.
  • Passion for excellent customer service.
  • Positive and proactive approach to management and teamwork.
  • Excellent communication and training skills.
  • Exceptional time-management and organizational skills.
  • Ability to demonstrate company standards and reinforce them with the team.
  • Strong desire to recognize and reward achievements.
  • Ability to provide regular, clear feedback and to give and receive constructive criticism.
  • Ability to multitask to meet simultaneous demands.

Nice To Haves

  • Experience with customer outreach and driving customer loyalty through brand-awareness initiatives.

Responsibilities

  • Support recruitment and development of the sales team.
  • Support training and development of new sales associates.
  • Provide ongoing coaching and feedback to team members.
  • Help drive workplace engagement and motivation within the store.
  • Deliver excellent customer service and empower the team to follow customer service protocols.
  • Seek and communicate customer feedback about school and home use of products.
  • Build lasting relationships with customers.
  • Train staff on new products and promotions.
  • Monitor and maintain store presentation, retail policies and procedures, cleanliness, and safety standards.
  • Assist with inventory management and stock control.
  • Help with cash handling and reconciliation.
  • Serve as a keyholder and support opening and closing the store and cash registers.
  • Assist with employee scheduling and payroll approvals to support optimal staffing.
  • Support sales initiatives, promotional activities, and store outreach programs.

Benefits

  • Competitive compensation based on skills and experience.
  • Quarterly bonus program.
  • 401(k) retirement plan.
  • Generous employee discount.
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