Part-Time Retail Supervisor
About The Position
The Retail Supervisor supports store leadership in developing a first-class sales team, maximizing store sales, and delivering an exceptional customer experience in a fast-paced retail environment. The role leads by example, reinforces customer service and company standards, and helps maintain store operations, presentation, and safety. The supervisor supports recruitment, training, coaching, and team engagement; builds relationships with customers and gathers feedback about product use; and helps drive sales, promotional activities, and community outreach. Operational duties include supporting inventory and cash processes, opening and closing the store as a keyholder, and assisting with scheduling and payroll approvals. The position requires one year of related retail management experience, familiarity with retail POS systems, and availability for a flexible schedule that includes nights and weekends.
Requirements
- At least 1 year of related retail management experience.
- Ability to work a flexible schedule, including nights and weekends.
- Knowledge of retail POS systems.
- Passion for providing excellent customer service.
- Positive and proactive approach to management and teamwork.
- Excellent communication and training skills.
- Strong time-management and organizational skills.
- Ability to demonstrate company standards and reinforce them with the team.
- Desire to recognize and reward achievements.
- Ability to give regular, clear feedback and to provide and receive constructive criticism.
- Capacity to multitask and meet simultaneous demands.
Nice To Haves
- Experience with customer outreach and driving customer loyalty through brand-awareness initiatives.
Responsibilities
- Support recruitment and development of the sales team.
- Support training and development of new sales associates.
- Provide ongoing coaching and feedback to team members.
- Assist in driving workplace engagement and motivation within the store.
- Exceed customer service expectations and empower the team to follow customer service protocols.
- Seek and communicate customer feedback about school and home use of products.
- Build lasting relationships with customers.
- Train staff on new products and promotions.
- Monitor and maintain store presentation standards, retail policies and procedures, cleanliness, and safety standards.
- Assist with inventory management and stock control.
- Help with cash handling and reconciliation processes.
- Serve as a keyholder and support opening and closing the store and cash registers.
- Assist with employee scheduling and payroll approvals to support optimal staffing.
- Support sales initiatives, promotional activities, and store outreach programs to raise awareness and build relationships.
Benefits
- Competitive compensation based on skills and experience.
- Quarterly bonus program.
- 401(k) retirement plan.
- Generous employee discount.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
