Retail Supervisor

Columbia Sportswear•Pottstown, PA

13d

About The Position

The Retail Supervisor is a member of the Store Leadership Team, providing leadership and direction to associate-level team members in an assigned area of responsibility. The role helps create memorable consumer experiences and supports Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” The Retail Supervisor fosters a positive environment, demonstrates company values, and leads by example while maintaining a high professional standard of individual behavior. The position oversees the day-to-day work of associate-level staff, including providing direction, training, and coaching to support effective operations, proper store procedures, and the in-store customer experience. It also supervises an assigned department and supports store profitability through receiving, handling, replenishment, and processing activities. The supervisor collaborates with store leadership on policies, procedures, and standards, and helps ensure employees follow company procedures and quality standards.

Requirements

2–5 years of experience in the position or specialization.
Skill operating a Point of Sale (POS) system, other in-store computerized systems, and a telephone.
Effective communication skills and the ability to exchange ideas and information with store leadership, associates, and consumers.
Ability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Oversee the day-to-day work of associate-level staff.
Provide direction, training, and coaching to associate-level team members to support efficient operations, proper store procedures, and the customer experience.
Supervise an assigned department and oversee store profitability through receiving, handling, replenishing, and processing.
Foster store culture through teamwork and coaching, and lead by example while maintaining professional conduct.
Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas.
Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

401(k) plan with a generous company match.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability coverage.
Flexible spending accounts.
Health savings account.
Voluntary accident, critical illness, hospital indemnity, and legal services benefits.
Free, confidential Employee Assistance Program counseling services available 24/7/365.
Wellness benefits.
Employee discounts.
Time-off program.