Retail Supervisor

Columbia Sportswear Company • Daytona Beach, FL

13d

About The Position

The Retail Supervisor is a member of the Store Leadership Team and provides leadership and direction to associate-level team members in an assigned area. The role supports effective store operations and procedures, helps create memorable consumer experiences, and supports Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” The supervisor fosters a positive environment, leads by example, and demonstrates the company’s values and professional standards.

The role oversees daily work in the assigned department, coaches and trains team members, supports proper store procedures and customer experience, and helps oversee store profitability through receiving, handling, replenishing, and processing merchandise. The Retail Supervisor collaborates with store leadership on policies and standards and works to resolve problems or errors while ensuring employees follow company procedures and quality standards.

The position involves frequent movement in an active retail environment, including frequently adjusting or moving items weighing up to 40 pounds. It may involve specialized equipment and exposure to dust and noise. The schedule is flexible and may change seasonally or in response to local business trends or forecasts.

Requirements

• 2–5 years of experience in the position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills and ability to exchange ideas and information with the store leadership team, associates, and consumers.
• Ability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
• Ability to communicate clearly with others.
• Ability to frequently move about in an active environment and frequently adjust or move items weighing up to 40 pounds.

Nice To Haves

• High School Diploma or GED preferred.

Responsibilities

• Oversee the day-to-day work of associate-level staff.
• Provide direction, guidance, training, and coaching to associate-level team members to support efficient operations, proper store procedures, and the in-store customer experience.
• Supervise the assigned department, overseeing store profitability through receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, demonstrating professional behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

• 401(k) plan with a generous company match.
• Medical, dental, and vision insurance.
• Life insurance and disability benefits.
• Flexible spending accounts and a health savings account.
• Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services.
• Free and confidential 24/7/365 EAP+ counseling services.
• Wellness benefits.
• Employee discounts.
• Generous time-off program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed