Retail Supervisor

Columbia Sportswear•Thornton, CO

12d

About The Position

As a member of the Store Leadership Team, the Retail Supervisor provides leadership and direction to associate-level team members in an assigned area of responsibility. The role helps ensure effective store operations and procedures while creating memorable in-store consumer experiences in support of Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” The Retail Supervisor fosters a positive environment and leads by example, demonstrating the company’s values and a high professional standard of individual behavior. The position oversees daily work, training, and coaching of associates; supervises an assigned department; and supports store profitability through receiving, handling, replenishing, and processing. It also collaborates with store leaders on policies and standards and works to ensure employees follow procedures and quality standards. The role requires an active retail environment with frequent movement and occasional handling or movement of items weighing up to 40 pounds. Specialized equipment may be used, and there may be exposure to dust and noise. A flexible retail schedule may change seasonally or in response to location-specific business trends or forecasts. Pay range is $18.70–$26.93 per hour, with an expected hiring range of $18.70–$24.19 per hour. Columbia Sportswear states that regular full-time employees are eligible for its benefits package.

Requirements

2–5 years of experience in the position or specialization.
Skill operating a Point of Sales (POS) system, other in-store computerized systems, and a telephone.
Effective communication skills, including the ability to exchange ideas and information with store leaders, associates, and consumers.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule that may change seasonally or in response to location-specific business trends or forecasts.
Ability to frequently move about in an active environment and frequently adjust or move items weighing up to 40 pounds.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Oversee the day-to-day work of associate-level staff.
Provide direction, guidance, training, and coaching to associates to support efficient operations, proper store procedures, and the in-store customer experience.
Supervise an assigned department, overseeing store profitability through receiving, handling, replenishing, and processing.
Build and maintain store culture through teamwork and coaching, leading by example and modeling professional behavior.
Collaborate with the store leadership team on policies, procedures, and standards for assigned areas of responsibility.
Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

Quarterly bonus program tied to store performance.
Medical plans with FSA/HSA options.
Dental insurance.
Vision insurance.
Well-being plans and wellness benefits.
401(k) plan with company matching.
Paid time off.
Floating holidays.
Quarterly health and fitness reimbursement program.
Employee Assistance Program with access to mental health and financial services, fitness program discounts, and other support.
Paid Culture and Community and Volunteer Hours.
Tuition Assistance Program.
Learning and development courses.
Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear brands.
Life insurance and disability benefits.
Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services.
Free, confidential 24/7/365 counseling services through EAP+.