Retail Supervisor - Mountain Hardwear

Columbia Sportswear Company•Portland, OR

6d•Onsite

About The Position

The Retail Supervisor is a member of the Store Leadership Team and provides leadership and direction to associate-level team members in an assigned area. The role supports effective store operations and procedures while helping create memorable consumer experiences and advance Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” The supervisor fosters a positive environment, demonstrates the company’s values, and leads by example with a high professional standard of individual behavior. The position oversees the day-to-day work of associates and the assigned department, including receiving, handling, replenishing, and processing merchandise. The supervisor provides guidance, training, and coaching, supports store culture and teamwork, collaborates with store leadership on policies and standards, and helps ensure employees follow company procedures and quality standards. The role works in an active retail environment that may be physical or strenuous, with frequent movement and handling items weighing up to 40 pounds. It may involve specialized equipment and exposure to dust and noise. The schedule is flexible and may change seasonally or in response to location-specific business trends or forecasts.

Requirements

2–5 years of experience in the position or specialization.
Skill operating a Point of Sales (POS) system, other in-store computerized systems, and a telephone.
Effective communication skills, including the ability to exchange ideas and information with store leadership, associates, and consumers.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
Ability to frequently move about in an active environment and frequently adjust or move items weighing up to 40 lbs.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Oversee the day-to-day work of associate-level staff.
Provide direction, guidance, training, and coaching to associate-level team members to support efficient operations, proper store procedures, and the in-store customer experience.
Supervise the assigned department, overseeing store profitability through receiving, handling, replenishing, and processing.
Create and maintain store culture through teamwork and coaching, setting a professional example.
Collaborate with the store leadership team on policies, procedures, and standards for assigned areas of responsibility.
Maintain company standards and policies, ensure employees adhere to procedures and quality standards, and work to resolve problems or errors.

Benefits

Quarterly bonus program based on store performance.
Comprehensive medical coverage with FSA/HSA options.
Dental, vision, and well-being plans.
401(k) participation with company matching.
Paid time off and floating holidays.
Quarterly reimbursement program supporting health and fitness.
Employee Assistance Programs, including access to free mental health and financial services and fitness-program discounts.
Paid Culture and Community and Volunteer Hours.
Tuition Assistance Program and learning and development courses.
Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear brands.
Life insurance and disability benefits.
Flexible spending accounts and health savings accounts.
Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services.
Free and confidential 24/7/365 counseling services through EAP+.
Extensive wellness benefits and a generous time-off program.