Retail Supervisor - Mountain Hardwear

Columbia Sportswear•Portland, OR

4d•Onsite

About The Position

The Retail Supervisor is a member of the Store Leadership Team and provides leadership and direction to associate-level team members in an assigned area of responsibility. The role helps ensure effective store operations and procedures while supporting memorable in-store customer experiences and Columbia Sportswear Company’s mission of connecting active people with their passions. The Retail Supervisor fosters a positive environment, leads by example, and demonstrates Columbia Sportswear Company values and high professional standards. The position oversees day-to-day work in an assigned department, supports the department’s profitability, and collaborates with the store leadership team on policies, procedures, and standards. This position is based at the Columbia Employee Store in Portland, Oregon. The work involves frequent movement in an active environment, occasional handling or adjustment of items weighing up to 40 pounds, and potentially using specialized equipment or being exposed to dust and noise. The schedule is flexible and may change seasonally or in response to local business trends or forecasts.

Requirements

2–5 years of experience in the position or specialization.
Skill operating a point-of-sale (POS) system, other in-store computerized systems, and a telephone.
Effective communication skills, including the ability to exchange ideas and information with store leaders, associates, and consumers.
Ability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
Ability to frequently move about in an active environment and frequently adjust or move items weighing up to 40 pounds.
Ability to communicate clearly with others.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Oversee the day-to-day work of associate-level staff.
Provide direction, guidance, training, and coaching to associate-level team members to support efficient operations, proper store procedures, and the in-store customer experience.
Supervise the assigned department and oversee store profitability through receiving, handling, replenishing, and processing.
Create and maintain store culture through teamwork and coaching, leading by example and displaying high professional standards.
Collaborate with the store leadership team on policies, procedures, and standards for assigned areas of responsibility.
Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

Quarterly bonus program based on store performance.
Comprehensive medical coverage with FSA/HSA options.
Dental and vision plans.
Well-being plans and wellness benefits.
401(k) participation with company matching.
Paid time off and floating holidays.
Quarterly reimbursement program to support health and fitness.
Employee Assistance Program providing access to mental health and financial services, fitness program discounts, and more.
Paid Culture and Community and Volunteer Hours.
Tuition Assistance Program and learning and development courses.
Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear products.
Life insurance, disability coverage, flexible spending accounts, health savings accounts, and voluntary accident, critical illness, hospital indemnity, and legal services benefits.
Free, confidential, 24/7/365 counseling services through EAP+.
Generous time-off program.