Retail Supervisor

Advantage Sales & Marketing dba Advantage Solutions•Sacramento, CA

11d

About The Position

The Retail Supervisor oversees and directs Retail Sales Representatives and Merchandisers within an assigned territory to achieve and maintain client and customer standards. The role works closely with Business Development Managers, clients, store managers, and other retail personnel to meet retail business objectives. It supports in-store retail excellence through client relationship building, new-item placement, store audits, project execution, sales and merchandising standards, call coverage, and expense control. The supervisor hires, retains, trains, coaches, guides, directs, and develops direct reports, and may delegate work and mentor indirect reports. The position involves travel and driving, with travel up to 30%. Work may take place in an office, field, retail store, or warehouse environment. The job description notes that duties may include additional responsibilities assigned by a supervisor or manager.

Requirements

Associate's degree or equivalent work experience required; an associate's degree is preferred in the summary.
Four years of applicable experience, including at least two years of supervisory experience.
Good written and verbal communication skills.
Well-organized and detail-oriented, with the ability to work in a fast-paced environment and handle multiple duties, changing priorities, and competing deadlines.
Ability to work independently.
Basic computer skills, including familiarity with Microsoft Word, Excel, and internet usage.
Ability to gather data, compile information, and prepare reports.
Ability to perform essential job functions in office, field, retail store, or warehouse settings.
Ability to engage in considerable physical activity, lift and/or push up to 50 pounds, and stand for long periods.
Ability to use products or cook food as appropriate for demonstrations and potentially work in extremely cold conditions, such as refrigerated and freezer sections.
Ability to travel and drive.

Nice To Haves

Associate's degree.

Responsibilities

Manage and direct retail associates, conduct store audits, and execute and complete retail projects.
Build goodwill with clients and retail partners, support in-store retail excellence goals, and ensure timely placement of new items.
Achieve client goals by managing and directing retail personnel, conducting audits, executing projects, and maintaining trade and client relationships.
Maintain product availability and presentation by ensuring items are fully stocked, correctly signed, properly faced, and set to schematics.
Authorize items to meet client shelf schematic standards and place new items in authorized stores.
Oversee call coverage by scheduling merchandisers and reviewing reports.
Monitor budgets and expenses, aiming to remain under budget and maintain expense control.
Complete accurate and timely paperwork and reports, including recaps, itineraries, timesheets, and expense reports.
Hire, retain, train, coach, guide, direct, and develop direct reports; provide guidance and mentoring to indirect reports as needed.
Communicate, administer, and coach direct reports accurately and promptly.
Travel and drive as an essential duty, with travel up to 30%.
Follow proper safety practices when handling products and/or cooking during demonstrations.