Retail Supervisor

Columbia Sportswear Company • Glendale, AZ

1d

About The Position

The Retail Supervisor is a member of the Store Leadership Team and provides leadership and direction to associate-level team members in an assigned area. The role supports effective store operations and procedures while helping create memorable in-store consumer experiences and advance Columbia Sportswear Company’s mission of connecting active people with their passions. The supervisor fosters a positive team environment, demonstrates the company’s values, and leads by example with a high professional standard of individual behavior.

The position oversees daily staff work, trains and coaches associates, supervises an assigned department, and supports store profitability through receiving, handling, replenishing, and processing. The Retail Supervisor also collaborates with store leadership on policies, procedures, and standards, and helps ensure employees follow company procedures and quality standards.

Requirements

• Two to five years of experience in the position or specialization.
• Skill operating a point-of-sale (POS) system, other in-store computerized systems, and a telephone.
• Effective communication skills, including the ability to exchange ideas and information with store leaders, associates, and consumers.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Oversee the day-to-day work of associate-level staff.
• Provide direction, guidance, training, and coaching to associates to support efficient operations, proper store procedures, and the in-store customer experience.
• Supervise an assigned department and oversee store profitability through receiving, handling, replenishing, and processing.
• Build and maintain store culture through teamwork and coaching, leading by example and demonstrating professional behavior.
• Collaborate with the store leadership team on policies, procedures, and standards for assigned areas.
• Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

• Quarterly bonus program based on store performance.
• Medical coverage with FSA/HSA options.
• Dental insurance.
• Vision insurance.
• Well-being plans and wellness benefits.
• 401(k) participation with company matching.
• Paid time off.
• Floating holidays.
• Quarterly health and fitness reimbursement program.
• Employee Assistance Program providing access to mental health and financial services, fitness program discounts, and other support.
• Paid Culture and Community and Volunteer Hours.
• Tuition Assistance Program.
• Learning and development courses.
• Employee discounts on Columbia, prAna, Sorel, and Mountain Hardwear brands.
• Life insurance.
• Disability benefits.
• Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services.
• Free, confidential, 24/7/365 counseling services through EAP+.
• Generous time-off program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed