Retail Supervisor

Columbia Sportswear Company • Pottstown, PA

12d

About The Position

The Retail Supervisor is a member of the Store Leadership Team and provides leadership and direction to associate-level team members in an assigned area. The role supports effective store operations and procedures while helping create memorable consumer experiences and advance Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.”

The Retail Supervisor fosters a positive store environment and demonstrates a high professional standard of behavior, leading by example and embodying company values. The position oversees daily work, trains and coaches associates, supervises an assigned department, and collaborates with store leadership to uphold company policies, procedures, and standards.

Requirements

• Two to five years of experience in the position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills and ability to exchange ideas and information with the store leadership team, associates, and consumers.
• Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

• High school diploma or GED preferred.

Responsibilities

• Oversee the day-to-day work of associate-level staff.
• Provide direction, guidance, training, and coaching to associate-level team members to support efficient operations, proper store procedures, and the in-store customer experience.
• Supervise an assigned department, overseeing store profitability through receiving, handling, replenishing, and processing.
• Build and maintain store culture through teamwork and coaching, leading by example and displaying professional behavior.
• Collaborate with the store leadership team on policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies, ensure employees follow procedures and quality standards, and work to resolve problems or errors.

Benefits

• 401(k) plan with a generous company match.
• Medical, dental, vision, life insurance, and disability coverage.
• Flexible spending accounts and a health savings account.
• Voluntary benefits, including accident, critical illness, hospital indemnity, and legal services.
• Free, confidential, 24/7/365 EAP+ counseling services.
• Wellness benefits.
• Employee discounts.
• Time-off program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed