Front Office Supervisor - Mammoth Mountain Inn
About The Position
The Front Office Supervisor supervises Mammoth Mountain Inn Front Office Representatives during an assigned shift and assists the Management Team with establishing and implementing training programs. The role represents management when resolving guest problems related to policies and procedures and performs the Manager’s duties when other Management Team members are unavailable. Schedules vary and may include day and evening shifts. The position is year-round and pays $22.50 to $23.18 per hour. Employment may be contingent upon successful completion of a background check. Essential duties must be performed satisfactorily, with or without reasonable accommodations.
Requirements
- High school graduate.
- Two or more years of experience in hotel front desk operations, including night audit.
- Experience with responsibilities in a major full-service resort hotel.
- Computer literacy.
- Six to twelve months of training and supervisory experience.
- Ability to perform essential duties satisfactorily, with or without reasonable accommodations.
Responsibilities
- Supervise Mammoth Mountain Inn Front Office Representatives during an assigned shift.
- Assist the Management Team in establishing and implementing training programs.
- Represent management in resolving guest problems regarding policies and procedures.
- Perform the duties of the Manager when other Management Team members are unavailable.
Benefits
- Free season pass with skiing at all Alterra Resorts.
- Free skiing for dependents, including spouse, children, and domestic partners, at Alterra Resorts.
- Discounts on ski and snowboard lessons.
- Equipment rental discounts.
- Friends and Family vouchers.
- Retail and food discounts.
- 401(k) with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
