Retail Supervisor- University of Michigan- Westgate

ASM Global•Ann Arbor, MI

23h•Onsite

About The Position

Legends Global is seeking a Retail Supervisor for the University of Michigan - Westgate location. This role is responsible for creating the ultimate fan experience in the retail store, prioritizing exceptional customer service, merchandise display, and attention to detail. The ideal candidate has a passion for retail, an outgoing personality, enjoys selling, thrives in a team environment, and aims to build relationships with fans.

Requirements

Provide an exciting, positive, and fun environment for our diverse team & fan base
Greet guests & ascertain their interest, so you may make sales recommendations
Excellent accuracy when using POS systems
Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
Present merchandise to increase sale with add on items
Must be able to describe merchandise features, benefits, and explain use
Keep current on promotions & sales in store: and events on the Michigan athletics campus and campus in general
Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
Continually increase knowledge of product, facility, and all events held at the store
Must be able to read & implement plan-o-grams
Assist the store set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
Honesty and integrity in all actions and language
Must be able to take constructive feedback & make necessary changes
Excellent customer service and selling skills
Be willing to work extended hours on event days
Must be able to work weekends & overtime as needed
High school graduate, GED, or equivalent experience in comparable company
Accuracy in open & close procedures
A key function will be opening or closing a retail store and managing store associates when on duty as retail supervisor
Able to lift 50lbs and stand for long periods of time
Innovative & self- starter, who can work independently and as part of a team
Ability to work nontraditional hours, included nights, holidays and weekends.
Flexibility in Duties & responsibilities as needed in other areas

Nice To Haves

Merchandising skills a plus

Responsibilities

Provide an exciting, positive, and fun environment for our diverse team & fan base
Greet guests & ascertain their interest, so you may make sales recommendations
Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
Present merchandise to increase sale with add on items
Describe merchandise features, benefits, and explain use
Keep current on promotions & sales in store: and events on the Michigan athletics campus and campus in general
Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
Continually increase knowledge of product, facility, and all events held at the store
Read & implement plan-o-grams
Assist the store set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
Other duties as assigned by supervisor