RETAIL SUPERVISOR (FULL TIME)

Compass Group•Rapid City, SD
•Onsite

About The Position

The Retail Supervisor ensures the proper assembly and service of foods, maintains sanitation and safety in the department’s service and utility areas, and supervises retail associates. The role is based at Monument Health Orthopedic & Specialty Hospital in Rapid City, South Dakota. The schedule is full time, between 5:00 a.m. and 11:00 p.m., with days that may vary; further details are provided during the interview. The fixed pay rate is $22.00 per hour. The supervisor is responsible for cash handling and required reports, including weekly inventory, cash reports, and production records. The role responds to customer requests and concerns, assists with menu planning and ordering, and ensures the department opens and closes according to security policies. It also involves selecting and orienting associates, overseeing training, scheduling work, monitoring task completion, and evaluating, mentoring, or disciplining associates under departmental policy. The position supports compliance with applicable regulations and company policies related to food safety, personal safety, and loss prevention. It follows HACCP guidelines when receiving, assembling, and distributing food supplies and uses cleaning chemicals according to manufacturer directions and MSDS/SDS sheets. Other duties may be assigned.

Requirements

  • Two years of previous food service experience required.
  • Must be able to perform the essential functions of the position satisfactorily, with or without a reasonable accommodation.

Responsibilities

  • Ensure the proper assembly and service of foods.
  • Maintain sanitation and safety in the department’s service and utility areas.
  • Supervise retail associates.
  • Handle cash properly and complete required daily, weekly, and monthly reports, including weekly inventory, cash reports, and production records.
  • Respond to customer needs and requests and resolve customer concerns.
  • Assist with menu planning and ordering using appropriate company programs and initiatives.
  • Ensure the department is opened and closed according to departmental security policies.
  • Assist with associate selection and orientation and oversee associate training.
  • Develop and post associates’ work schedules.
  • Ensure associates’ daily and weekly tasks are performed appropriately.
  • Evaluate, mentor, and discipline associates according to departmental policy.
  • Comply with federal, state, local, and health department regulations and help ensure compliance with company policies and practices involving food, personal safety, and loss prevention.
  • Follow HACCP guidelines when receiving, assembling, and distributing food supplies.
  • Identify and use cleaning chemicals according to manufacturer directions and MSDS/SDS sheets.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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