Retail Supervisor Full Time

Acosta•Denver, CO
•Onsite

About The Position

The Retail Supervisor-Events manages effective, efficient, and high-quality event execution at a designated location. The role audits, trains, and coaches Event Specialists on compliance and event execution, helping the team meet client expectations and maintain food safety practices. The supervisor coordinates with store management and internal teams, oversees event performance and expenses, and ensures demonstration equipment and the demo kitchen are maintained.

Requirements

  • Associate degree and/or technical diploma, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to use and navigate a company-provided computer, mobile device applications, and internal systems.
  • Proficiency with Microsoft Office Suite programs.
  • Valid driver's license.
  • National Registry of Food and Safety certification, required within 30 days of employment if not already certified.
  • Local Food Handlers permit if required.
  • English language skills; bilingual skills may be required based on business necessity.
  • Ability to perform the described physical duties, including standing, walking, reaching, climbing a 6-foot ladder, and lifting and carrying up to 25 pounds, with occasional lifting up to 50 pounds and some demos requiring frequent 50-pound lifting.

Responsibilities

  • Recruit, supervise, motivate, and develop employees to deliver on client expectations.
  • Train Event Specialists on company processes, policies, procedures, and position responsibilities.
  • Conduct audits and work-withs to ensure quality execution, develop event skills and knowledge, and maintain food safety practices.
  • Communicate with store management about upcoming events and the execution of past events.
  • Serve as the point of contact for events conducted in the store and assist Event Specialists with event kits, materials, and tools.
  • Monitor and manage expenses, including payroll time entries and additional expenses.
  • Monitor daily and weekly scorecards and manage event execution and performance to achieve on-date execution goals.
  • Reschedule events as needed to maximize on-date, weekend, and total execution results.
  • Share competitive knowledge and best practices with the team.
  • Communicate effectively and maintain strong working relationships with field support, recruiting, and client services.
  • Maintain a clean, orderly demo kitchen, ensure appliances are in working order, and regularly inspect company equipment.
  • Report employment-related injuries involving the supervisor or team as soon as possible after an incident.
  • Follow other job-related instructions and perform other tasks as directed by management.
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