RETAIL SUPERVISOR (FULL TIME)

Compass Group•Oronoko Charter Township, MI
•$18 - $19•Onsite

About The Position

Bon Appétit Management Company is hiring a full-time Retail Supervisor at Andrews University in Berrien Springs, Michigan. The role ensures proper food assembly and service, maintains sanitation and safety in service and utility areas, and supervises retail associates. The schedule varies by day, with shifts from 6:00 AM to 2:30 PM or 1:00 PM to 9:30 PM; weekend availability is required. Pay is $18.00 to $19.00 per hour. The position includes cash handling and completing daily, weekly, and monthly reports, responding to customer needs, supporting menu planning and ordering, and ensuring the department is opened and closed according to security policies. The supervisor assists with associate selection and orientation, oversees training, schedules and evaluates associates, and ensures assigned tasks are completed. The role also supports compliance with applicable regulations and company policies, follows HACCP practices, and uses cleaning chemicals according to manufacturer instructions and safety data sheets.

Requirements

  • Previous supervisory experience is preferred.
  • Previous fast-casual management experience, including opening and closing, is preferred.
  • Weekend availability is required.

Nice To Haves

  • Previous supervisory experience.
  • Previous fast-casual management experience, including opening and closing.

Responsibilities

  • Ensure the proper assembly and service of foods.
  • Maintain sanitation and safety in the department's service and utility areas.
  • Supervise retail associates.
  • Handle cash properly and complete required daily, weekly, and monthly reports, including weekly inventory, cash reports, and production records.
  • Respond to customer needs and requests and resolve customer concerns.
  • Assist with menu planning and ordering using appropriate company programs and initiatives.
  • Ensure the department is opened and closed according to departmental security policies.
  • Assist in selecting and orienting associates and oversee associate training.
  • Develop and post associates' work schedules.
  • Ensure associates' daily and weekly tasks are appropriately performed.
  • Evaluate, mentor, and discipline associates according to departmental policy.
  • Comply with applicable federal, state, local, and health department regulations and help ensure compliance with company policies and practices relating to food, personal safety, and loss prevention.
  • Follow HACCP guidelines when receiving, assembling, and distributing food supplies.
  • Use cleaning chemicals according to manufacturer directions and applicable MSDS/SDS sheets.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off benefits under applicable federal, state, and local laws
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