Full Time Retail Supervisor

Advantage Solutions•Cincinnati, OH
•$43,888 - $63,500

About The Position

The Retail Supervisor oversees and directs Retail Sales Representatives and Merchandisers within an assigned territory to achieve and maintain client and customer standards. The role works closely with Business Development Managers, clients, store managers, and other retail personnel to meet retail business objectives and in-store excellence goals. It includes developing and supporting direct reports, coordinating retail work and appointments, maintaining strong trade and client relationships, overseeing store audits and merchandising execution, and managing team expenses and reporting. Travel and driving are essential, with travel up to 30%. Work may take place in an office, field, retail store, or warehouse environment.

Requirements

  • Four years of applicable retail experience.
  • At least two years of supervisory experience.
  • Strong written and verbal communication skills.
  • Well-organized and detail-oriented, with the ability to handle a fast-paced work environment and shifting priorities.
  • Ability to work independently.
  • Basic computer skills, including familiarity with Word, Excel, and internet usage.
  • Ability to gather data, compile information, and prepare reports.
  • Ability to travel and drive; travel may be up to 30%.
  • Ability to perform essential job functions in office, field, retail store, or warehouse environments.
  • Ability to engage in considerable physical activity, lift and/or push up to 50 pounds, and stand for long periods.
  • May be required to use products or cook food for demonstrations and work in very cold conditions, such as refrigerated and freezer sections.
  • Use proper safety practices when handling products and/or cooking.

Nice To Haves

  • An Associate's degree is preferred; equivalent work experience is accepted in the detailed minimum qualifications.
  • A competitive streak and ability to motivate people.

Responsibilities

  • Lead, hire, retain, train, coach, guide, direct, and develop direct reports; provide guidance and mentoring to indirect reports as needed.
  • Achieve in-store retail excellence goals by building goodwill with trade partners and clients, securing timely placement of new items, and completing retail projects.
  • Manage and direct retail personnel, conduct store audits, and execute client projects to meet client goals and objectives.
  • Build and maintain trade and client relationships, increase brand representation and effectiveness, and conduct client work appointments.
  • Ensure products are fully stocked, correctly signed, properly faced, and set to schematics; authorize items to meet client shelf-schematic standards.
  • Oversee call coverage by scheduling merchandisers and reviewing reports.
  • Manage budgets and expenses, aiming to stay under budget and maintain strong expense control.
  • Complete accurate and timely paperwork and reports, including recaps, itineraries, timesheets, and expense reports.
  • Coordinate work appointments and maintain communication and administrative follow-through so the team knows priorities.
  • Partner with Business Development Managers, brands, clients, store managers, and retail personnel to meet shared objectives.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) with company match
  • Paid training
  • Skills development workshops
  • Generous paid time off
  • Career growth opportunities
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