Full Time Retail Supervisor

Advantage Sales & Marketing dba Advantage Solutions•Cincinnati, OH

About The Position

The Retail Supervisor oversees and directs Retail Sales Representatives and Merchandisers within an assigned territory to achieve and maintain client and customer standards. The role works closely with Business Development Managers, clients, store managers, and other retail personnel to meet retail business objectives and deliver in-store retail excellence. Responsibilities include developing and guiding employees, maintaining client and trade relationships, ensuring product and shelf standards, coordinating retail projects and call coverage, controlling expenses, and completing accurate administrative reports. Travel and driving are essential duties, with travel of up to 30%. Work may take place in an office, field, retail store, or warehouse environment.

Requirements

Four years of applicable or retail experience.
At least two years of supervisory experience.
Associate's degree or equivalent work experience.
Good written and verbal communication skills.
Well-organized and detail-oriented, with the ability to work in a fast-paced environment.
Ability to work independently.
Basic computer skills, including familiarity with Microsoft Word, Excel, and internet usage.
Ability to gather data, compile information, and prepare reports.
Ability to handle shifting priorities and tight deadlines.
Ability to perform the essential job functions, including considerable physical activity, lifting and/or pushing up to 50 pounds, and standing for long periods.
Ability to travel and drive as required.

Responsibilities

Hire, retain, train, coach, guide, direct, and develop direct reports; provide guidance and mentoring to indirect reports as appropriate.
Build goodwill with trade partners and clients, support in-store retail excellence goals, secure timely placement of new items, and ensure retail projects are completed.
Conduct store audits and direct retail personnel to achieve client goals and objectives.
Establish and maintain trade and client relationships, conduct client work appointments, and increase brand representation and effectiveness.
Ensure products are fully stocked, correctly signed, properly faced, and set according to schematics; authorize items to meet client shelf schematic standards.
Oversee call coverage by scheduling merchandisers and reviewing reports.
Manage budgets and expenses, aiming to remain under budget and maintain expense control.
Complete accurate and timely paperwork and reports, including recaps, itineraries, timesheets, and expense reports.
Communicate and coordinate with Business Development Managers, brands, clients, store managers, and retail personnel to meet shared objectives.
Travel and drive as required, with travel up to 30%.
Follow proper safety practices when handling products or cooking during demonstrations.