Retail Store Specialist - (Customer Service/Merchandising) - Part Time

Ocean State Job Lot•Cranston, RI

3d•$17 - $18•Onsite

About The Position

The Store Specialist at Ocean State Job Lot helps create a positive and engaging customer experience by providing customer service, handling complex point-of-sale transactions, and supporting the operation and merchandising of assigned areas in accordance with Company policies and merchandising guidelines. The role also provides oversight of assigned associates and activities.

Requirements

Basic math and reading skills.
Legible handwriting.
Good verbal and written communication skills.
Must be 18 years of age or older.

Nice To Haves

Prior retail merchandising, customer service, and/or cashier experience in other retail environments is preferred.

Responsibilities

Build customer relationships and provide exceptional service using the T.R.E.A.T. model.
Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
Promote Company-wide customer initiatives, including donations, loyalty programs, and promotions.
Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
Train and coordinate assigned associates and manage breaks according to policy and regulations.
Communicate issues and opportunities for improvement to store leadership.
Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.
Handle daily damages and returns according to established procedures.

Benefits

30% associate discount.
Wellbeing Time and Care.com access.
Paid sick time, vacation, and holiday pay.
Medical, dental, vision, life insurance, critical illness, and accident coverage.
Flexible Spending Account for healthcare and dependent care costs.
Short-term disability for full-time associates.
Accolade Care personalized healthcare support and navigation.
Referral bonus eligibility.
Tuition reimbursement for full-time associates.
Profit-sharing bonus.
401(k) retirement savings plan.
OSJL Vacations and discounts at partner companies.