Retail Store Shift Lead
About The Position
Work World is hiring a part-time Retail Store Shift Lead in Modesto, California. The role supports daily store operations and customer service at a specialty retailer of workwear, work boots, apparel, scrubs, and safety gear. The position works with a collaborative, close-knit store team and contributes directly to store success and daily operations. The Shift Lead provides product and service information, assists customers in person and by phone, handles store opening and closing procedures, and coordinates sales-floor activities. The role also involves maintaining organized and clean sales and stock areas, processing purchases and payments accurately, monitoring inventory and replenishing merchandise, and carrying out other responsibilities assigned by store management. The listed pay range is $17.00–$19.00 per hour, depending on experience.
Requirements
- Availability to work evenings, weekends, and holidays as needed.
- Strong customer service, communication, and basic math skills.
- High attention to detail and the ability to maintain a professional appearance.
- Ability to lift up to 25 pounds, climb ladders, and stand for extended periods.
- Valid driver’s license.
Nice To Haves
- 1–2 years of retail or customer service experience preferred.
- Prior sales, leadership, or supervisory experience is a plus.
- Bilingual skills are a plus.
Responsibilities
- Provide customers with accurate information about store products and available services.
- Support customer inquiries and requests in person and by phone.
- Handle daily store opening and closing procedures.
- Oversee and coordinate sales-floor activities to ensure efficient operations.
- Welcome customers and provide courteous, professional assistance.
- Keep the sales floor, stock areas, and displays clean and well organized.
- Process customer purchases accurately, including payments and receipts.
- Monitor stock levels and replenish merchandise as needed.
- Carry out additional responsibilities assigned by store management.
Benefits
- Paid sick time
- Employee merchandise discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
