Retail Store Manager

Curaleaf•Tallahassee, FL

12d

About The Position

The Retail Store Manager leads the store’s financial success and operational excellence while aligning the team with Curaleaf’s mission, vision, and values. The role oversees store performance, including profitability, adapting to business trends, and financial management. The manager attracts, onboards, and develops talent, builds a succession pipeline, and fosters continuous growth and improvement. Serving as a brand ambassador, the Store Manager educates customers about Curaleaf products and leads a collaborative team-selling environment. The manager inspires the team to exceed sales goals, provide exceptional customer service, and support business growth. The position requires open availability on weekdays, evenings, weekends, holidays, and occasional overnights, and travel of 10%–25%.

Requirements

At least 3 years of retail leadership experience.
Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment.
Experience building and leading high-performing teams, with a focus on talent development, mentorship, and succession planning.
Strong communication skills and ability to collaborate effectively across all levels of the organization.
Exceptional customer service skills and a solutions-oriented mindset.
Willingness to give and receive feedback, manage change, and foster adaptability.
Demonstrated success overseeing store operations, including visual merchandising, financial management, and loss prevention.
Availability to work nights, weekends, and holidays as needed; the role also requires open weekday and evening availability and occasional overnights.
Commitment to maintaining compliance with state regulations.
Ability to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds regularly; ability to climb, balance, and lift up to 50 pounds occasionally.
Close vision (clear vision at 20 inches or less) is required.
Ability to work in confined spaces and tolerate stress, adapt, and remain flexible in an ever-changing environment.

Nice To Haves

Previous experience in the cannabis industry.
Experience in a fast-paced, high-volume retail environment.

Responsibilities

Empower the team to deliver exceptional customer experiences, drive sales, and exceed key performance indicators.
Attract, hire, and retain a diverse team by setting clear goals and expectations.
Train, mentor, and develop team members, leveraging individual strengths and fostering growth opportunities.
Forecast payroll to optimize productivity and achieve sales and payroll targets while managing operational workloads.
Oversee the store’s profit and loss, drive revenue growth, and improve efficiency.
Identify underperforming areas and implement solutions using company programs and tools.
Monitor business trends and share insights with senior leadership to refine strategies and improve results.
Delegate tasks effectively, maintain clear brand messaging, and uphold company standards.
Build urgency and accountability within the team and adapt to changes in the retail landscape.
Protect company assets through safety protocols, inventory control, and loss prevention procedures while complying with local, state, and federal regulations.
Analyze trends and manage stock levels to prevent shortages or overstock and ensure efficient inventory ordering and management.
Directly supervise team members, including decisions concerning hiring, termination, performance evaluations, and professional development.
Perform other duties as assigned.