Retail Store Manager 1

AT&T•New York, NY

1d•$66,100 - $99,100•Onsite

About The Position

Lead the daily operations of an AT&T retail store, overseeing store operations, managing and developing a team, and ensuring customers receive an excellent experience with AT&T services, entertainment, and technology. The role covers merchandising, product launches, and meeting or exceeding sales objectives, as well as conducting outreach and promotional activities, including off-site events as needed. AT&T provides paid leadership training and the opportunity to coach retail sales consultants toward sales and service goals. The position is based at 200 5th Ave (aka 1099 Broadway), New York, New York. It is a regular role with 40 weekly hours. The listed salary range is $66,100–$99,100, with $22,000 in annual commission when sales goals are met; individual starting salary may depend on geography, experience, expertise, and education or training.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

Oversee all aspects of the daily operation of a retail store.
Manage and develop a team of retail sales consultants.
Ensure customers have an extraordinary experience with AT&T products and services.
Oversee merchandising and product launches.
Meet and exceed sales objectives.
Conduct outreach and promotional activities, including off-site events as needed.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond store walls.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Paid leadership training.