Bilingual Spanish Retail Store Manager 1
About The Position
The Retail Store Manager oversees all aspects of the daily operation of an AT&T retail store. The role includes managing merchandising and product launches, meeting and exceeding sales objectives, and ensuring customers receive an extraordinary experience with AT&T products and services. The manager also conducts outreach and promotional activities, including off-site events as needed, and coaches and develops retail sales consultants so they meet sales and service goals. Paid training is provided. The position is based at 2540 Broadway (aka 215 W 95th St), New York, New York, and is scheduled for 40 hours per week. Spanish and English language skills are sought, and bilingual employees may receive additional starting pay.
Requirements
- Excellent communication and leadership skills.
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Spanish and English language skills.
Responsibilities
- Oversee all aspects of daily retail store operations.
- Manage merchandising and product launches.
- Meet and exceed sales objectives.
- Ensure customers receive an extraordinary experience with AT&T products and services.
- Perform outreach and promotional activities, including off-site events as needed.
- Coach and develop retail sales consultants to help them meet sales and service goals.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off, including at least 23 vacation days each year
- Nine company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available beyond what state and local law require; it is unprotected
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
- Annual commission opportunity of $22,000 when sales goals are met
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
