Bilingual Spanish Retail Store Manager-2

AT&T•New York, NY
•$66,100 - $99,100•Onsite

About The Position

The Retail Store Manager oversees all aspects of daily retail store operations, including merchandising, product launches, and achieving sales objectives. The manager ensures customers receive an excellent experience with AT&T products and services, and coaches and develops retail sales consultants to meet sales and service goals. AT&T provides paid training to support success in the leadership role. The position requires Spanish and English bilingual ability; additional starting pay may be available for bilingual employees. The role is based at 30-67 Steinway St in Astoria, New York, and is scheduled for 40 hours per week.

Requirements

  • Ability to speak Spanish and English.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Excellent communication and leadership skills.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

  • Oversee daily retail store operations.
  • Manage, coach, and develop a team of retail sales consultants.
  • Oversee merchandising and product launches.
  • Meet and exceed sales objectives and ensure sales and service goals are achieved.
  • Ensure customers have an extraordinary experience with AT&T products and services.
  • Collaborate with key stakeholders on initiatives beyond the store.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays: at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental critical illness, accident, hospital indemnity, and group legal programs
  • Employee Assistance Programs (EAP)
  • Employee wellness programs
  • Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
  • Strong salary and commission; bilingual employees may receive additional starting pay
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