Bilingual Retail Store Associate (Spanish)

Sherwin-Williams • Killeen, TX

6d

About The Position

The Bilingual Retail Store Associate works with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role focuses on delivering excellent customer service, resolving concerns, maintaining product knowledge and store presentation standards, and meeting store sales goals. The position also involves processing transactions, handling and stocking merchandise, preparing products to customer specifications, and potentially assisting with deliveries. Job duties may provide access to customers, including minors, payment methods, electronic equipment, personal information, merchandise, and other items of value; the company states that it reviews criminal history to protect its business, people, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future employment visa sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• Internal Sherwin-Williams candidates must have received at least a “meets expectations” (3) rating on their most recent performance appraisal.
• Internal Sherwin-Williams candidates must have completed all HR Cloud eLearning courses required for their current position.

Nice To Haves

• Valid, unrestricted driver’s license.
• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products as needed to meet customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about offered products and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• Benefits and flexibility intended to support health and well-being.
• Opportunities to learn, develop new skills, and grow contributions.
• An inclusive team and commitment to employees’ and broader communities.
• A range of benefits that may include retirement, health care, well-being, and commute-related offerings; eligibility may vary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed