Bilingual Store Associate (Spanish)

Sherwin-Williams•Menifee, CA
•Onsite

About The Position

The Bilingual Store Associate works with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role focuses on excellent customer service and meeting store sales goals while maintaining product knowledge and the store’s quality and visual standards. The associate also addresses customer concerns and supports store operations, including sales transactions, inventory, product preparation, stocking, cleaning, and delivery assistance. The job involves customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The selected associate will work part-time at Store #8693, 26910 Newport Road, Menifee, CA 92584. The role may require scheduled evening and weekend hours.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must have a valid, unrestricted driver’s license.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
  • Build productive, trusting relationships with wholesale and retail customers.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Follow and achieve monthly, quarterly, and yearly sales goals.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products to customer specifications as needed.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist in making deliveries as needed.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Stay knowledgeable about products offered and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.

Benefits

  • The company describes benefits related to health and well-being, career development, inclusion and community, retirement, health care, and commuting. Eligibility and specific offerings are described on the company benefits website.
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