Bilingual Store Associate (Spanish)

Sherwin-Williams•Lexington, KY

8d•Onsite

About The Position

The Bilingual Store Associate works at Sherwin-Williams Store #1979 in Lexington, Kentucky. This part-time role supports retail store success by serving wholesale and retail customers, identifying their needs, answering questions about products, and recommending suitable solutions. Associates resolve customer concerns, maintain product knowledge and store presentation standards, and work toward the store’s sales goals. The work involves customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
Be able to read, write, comprehend, and communicate in English.
Be able to read, write, comprehend, and communicate in Spanish.
Have a valid, unrestricted driver's license.
Be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
Be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.

Responsibilities

Provide excellent sales service and maintain high customer satisfaction.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Build productive, trusting relationships with wholesale and retail customers.
Process sales transactions accurately and in accordance with policies and procedures.
Meet monthly, quarterly, and yearly sales goals.
Maintain precise work order files and formulas.
Retrieve appropriate products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Keep assigned areas stocked and presentable.
Maintain product knowledge and discuss available options with customers.
Follow inventory control procedures.
Suggest ways to improve sales.