Bilingual Store Associate (Spanish)

Sherwin-Williams•Lakewood, CO

8d•Onsite

About The Position

This part-time Store Associate position supports Sherwin-Williams retail store operations by assisting wholesale and retail customers, identifying their needs, answering product questions, and recommending suitable products and services. The associate is expected to provide excellent customer service, resolve customer concerns, help achieve store sales goals, stay informed about product features, and maintain the store’s product quality and visual standards. The position involves contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal history review is necessary to protect its business, operations, reputation, customers, staff, vendors, contractors, and the public. The selected individual will work at Store #1162, 5832 #A Lakewood Blvd, Lakewood, CA 90712.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must have a valid, unrestricted Driver’s License.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Build productive, trust-based relationships with wholesale and retail customers.
Process sales transactions accurately and in accordance with policies and procedures.
Follow and achieve monthly, quarterly, and yearly sales goals.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Maintain assigned areas in an in-stock and presentable condition.
Stay knowledgeable about products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.