Bilingual Store Associate (Spanish)

Sherwin-Williams • Point Pleasant, NJ

7h • Onsite

About The Position

The Bilingual Store Associate works in a Sherwin-Williams retail store, serving wholesale and retail customers in English and Spanish. The role involves identifying customer needs, answering questions about products, recommending solutions, resolving concerns, and providing excellent customer service while meeting store sales goals. The associate is expected to stay knowledgeable about product features and help maintain the quality and visual standards of the products and store.

The position also includes sales transactions, maintaining work order files and formulas, retrieving and preparing products, tinting and mixing products to customer specifications, stocking shelves, setting up displays, cleaning equipment, handling deliveries, maintaining assigned areas, and following inventory procedures. Customer contact may include minors, and the role may involve access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. A criminal history review is required for business and safety reasons.

The selected candidate is expected to work at Store #703468, 904 Richmond Avenue, Point Pleasant, NJ 08742. Scheduled hours may include evenings and weekends.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for employment visa status.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Provide excellent sales service and ensure high levels of customer satisfaction.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale and retail customers.
• Process sales transactions accurately and according to policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Stay knowledgeable about offered products and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• The company describes benefits related to health and well-being, career development, community connection, retirement, health care, total well-being, and commuting. Specific offerings and eligibility are available through the company's benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed