Bilingual Store Associate (Spanish)

Sherwin-Williams • Lexington, KY

7h • Onsite

About The Position

The Bilingual Store Associate supports Sherwin-Williams retail store success by assisting wholesale and retail customers, identifying their needs, answering questions about products, and recommending appropriate solutions. The role is responsible for resolving customer concerns, maintaining knowledge of product features, upholding store and product presentation standards, providing excellent customer service, and meeting sales goals. The position is part-time, located at Store #1979 in Lexington, Kentucky, and has a starting pay rate of $14 per hour. Duties involve customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The company states that it reviews criminal history for business, operational, reputational, and safety reasons.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• The company describes benefits and flexibility intended to support health and well-being.
• The company describes opportunities to learn, develop new skills, and grow professionally.
• The company describes an inclusive team and commitment to its communities.
• A general description of benefits, which may be available to hired employees, is provided through the company's benefits website.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed