Bilingual Store Associate (Spanish)

Sherwin-Williams•Los Angeles, CA

9d•Onsite

About The Position

The Bilingual Store Associate supports Sherwin-Williams retail store operations by helping wholesale and retail customers identify their needs, answering product questions, and recommending appropriate products and services. The role focuses on delivering excellent customer service, resolving concerns, building customer relationships, and achieving store sales goals. The associate maintains product knowledge and store presentation standards and handles sales transactions, inventory, product preparation, and other store tasks. Duties may involve contact with minors and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The position is part-time and is based at Store #8249, 883 N North Western Ave, Los Angeles, CA 90029.

Requirements

Must be at least 18 years old.
Must be legally authorized to work in the country of employment without requiring employment visa sponsorship now or in the future.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must have a valid, unrestricted driver's license.
Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. occasionally.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
At least one year of experience in a delivery, retail, or customer service position.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.

Responsibilities

Provide excellent sales service and help ensure high customer satisfaction.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Build productive, trust-based relationships with wholesale and retail customers.
Process sales transactions accurately and in accordance with policies and procedures.
Meet monthly, quarterly, and yearly sales goals.
Maintain precise work order files and formulas.
Pull products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Keep assigned areas in stock and presentable.
Maintain knowledge of products and discuss available options with customers.
Follow inventory control procedures.
Suggest ways to improve sales.