Bilingual Store Associate (Spanish)

Sherwin-Williams • Morganton, NC

3d • Onsite

About The Position

The Bilingual Store Associate supports the success of a Sherwin-Williams retail store by helping wholesale and retail customers identify their needs, answering questions about products, and recommending suitable solutions. The role involves providing excellent customer service, resolving customer concerns promptly, staying current on product features, maintaining store and product presentation standards, and meeting sales goals. The position is part-time and pays $15 per hour. The assigned location is Store #702187 at 243 Avery Avenue, Morganton, NC 28655.

The role includes customer contact, potentially with minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Candidates must be able to communicate in both English and Spanish. The work may include retrieving, lifting, and carrying materials, stocking and displaying products, tinting and mixing products, cleaning equipment, loading and unloading delivery trucks, and assisting with deliveries. Scheduled hours may include evenings and weekends.

The hiring process consists of an online application, a digital video interview for qualified candidates, and an in-person interview for top candidates. Sherwin-Williams describes its employee support in terms of health and well-being, career development, and connection with an inclusive team and broader communities. Benefits eligibility and offerings are described on the company’s benefits site.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• Valid, unrestricted driver’s license.
• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trusting relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products as needed to meet customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• The company describes a range of benefits intended to support employee health and well-being, career development, and daily needs; candidates are directed to the company benefits site for details and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed