Bilingual Store Associate (Spanish)

Sherwin-Williams•Savannah, GA
•Onsite

About The Position

The Bilingual Store Associate supports Sherwin-Williams retail store operations by helping wholesale and retail customers identify their needs, answering questions about products, and recommending appropriate solutions. The role focuses on excellent customer service, resolving customer concerns, maintaining product knowledge and store presentation standards, and meeting sales goals. The associate communicates in English and Spanish and may assist with sales, inventory, product preparation, and deliveries. The role is part-time, based at Store #2603 in Savannah, Georgia, with a starting pay of $16.50 per hour. The job includes customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without needing employment visa sponsorship now or in the future.
  • Must be able to read, write, comprehend, and communicate in English.
  • Must be able to read, write, comprehend, and communicate in Spanish.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • Valid, unrestricted driver's license.
  • High school diploma or GED.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Build productive, trust-based relationships with wholesale and retail customers.
  • Process sales transactions accurately and in accordance with policies and procedures.
  • Meet monthly, quarterly, and yearly sales goals.
  • Maintain precise work order files and formulas.
  • Pull appropriate products from the sales floor or warehouse.
  • Tint and mix products as needed to meet customer specifications.
  • Stock shelves and set up displays.
  • Clean store equipment.
  • Load and unload delivery trucks.
  • Assist with deliveries as needed.
  • Maintain assigned areas in an in-stock and presentable condition.
  • Stay knowledgeable about products and discuss available options.
  • Comply with inventory control procedures.
  • Suggest ways to improve sales.

Benefits

  • The company describes a range of benefits intended to support health and well-being, career development, and connection; eligibility and specific offerings are available through its benefits information for candidates.
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