Retail Store Manager - New Orleans

Tecovas • New Orleans, LA

6h • $75,000 - $78,000

About The Position

Tecovas is seeking a full-time Retail Store Manager to lead its New Orleans store. The manager will take a forward-thinking, omnichannel approach to retail, inspire the team, deliver genuine and personalized customer service, drive sales, and create an engaging store environment for first-time boot buyers and Western enthusiasts. The role oversees team development, customer experience, visual merchandising, business operations, communication, and store profitability.

Requirements

• At least 5 years of retail store management experience.
• Exceptional leadership, selling, and customer service skills.
• Strong organizational skills and attention to detail.
• Strong merchant skills and a history of delivering financial results.
• Proven record of hiring and developing talent.
• Experience in coaching, counseling, and conflict resolution.
• Independent, proactive, results-driven work ethic.
• Strong character, honesty, and transparency.
• High school diploma required.
• Ability to stand and walk for extended periods and reach overhead, bend, squat, and kneel while organizing and stocking inventory.
• Ability to lift up to 30 pounds regularly.
• Ability to reliably commute to and from the work location.
• Availability to work weekends (Friday, Saturday, and Sunday), evenings, and holidays as needed.

Nice To Haves

• Multi-unit management experience highly desired.
• College degree preferred.

Responsibilities

• Build a strong internal talent pipeline, maintain a network of candidates, hire exceptional people, and create succession paths.
• Take responsibility for personal development and professional growth, and identify and train a replacement in preparation for career progression.
• Develop training plans, build team skills, and provide timely, specific coaching and feedback to foster accountability.
• Inspire and empower the team, tailor motivation to individuals, and act as a brand ambassador reflecting company values.
• Cultivate an environment focused on genuine customer connections and exceptional, engaging, efficient, and personalized customer experiences.
• Elevate the store experience through service, merchandising, and display.
• Lead and support ideas and initiatives that evolve the customer experience, drive sales, and create a store experience unique to Tecovas.
• Analyze sales and product information to identify business opportunities for the store, customer, and market.
• Delegate effectively and guide teams while enabling creativity and making strategic, business-impacting decisions.
• Collaborate with partners to execute store controls and operating standards, and take accountability for store profitability.
• Manage visual execution and collaborate with partners on store structure, displays, and merchandising.
• Set clear objectives and expectations to deliver a consistent store experience and strong operational and visual standards.
• Promote communication and teamwork across operational, visual, and customer priorities, and facilitate problem-solving.
• Demonstrate adaptability and help the team execute a shared vision through change.
• Deliver excellent customer service while implementing loss-prevention practices.
• Perform store maintenance tasks and organize and stock inventory.

Benefits

• Health insurance plans covering 79–90% of health premiums.
• Dental insurance with 100% of coverage for the employee's family or dependents.
• Vision insurance with 100% of coverage for the employee's family or dependents.
• Competitive salary of $75,000–$78,000, commensurate with experience and qualifications.
• Generous employee discount.
• Free boots.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED