Retail Store Manager

Curaleaf•Dickinson, ND

5d•$60,000 - $66,500

About The Position

The Retail Store Manager leads the store’s financial success and operational excellence in alignment with Curaleaf’s mission, vision, and values. The role oversees store performance, profitability, business trends, and financial management, while attracting, onboarding, and developing talent, building succession pipelines, and fostering continuous growth and improvement. The Store Manager serves as a brand ambassador who educates customers about Curaleaf products and leads a collaborative team-selling environment. The manager inspires the team to exceed sales goals, deliver exceptional customer service, and support business growth. The position directly supervises team members and makes decisions related to hiring, termination, performance evaluations, and professional development. This is a full-time role requiring open availability on weekdays, evenings, weekends, holidays, and occasional overnights. Travel requirements are 10%–25%. The work takes place in a professional retail environment and may involve exposure to dust, pollen, and plant pathogens, as well as working in confined spaces and adapting to a high-stress, changing environment.

Requirements

At least 3 years of retail leadership experience, preferably in a fast-paced, high-volume environment.
Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment.
Experience building and leading high-performing teams, with a focus on talent development, mentorship, and succession planning.
Strong communication skills and the ability to collaborate effectively across all levels of the organization.
Exceptional customer service skills and a solutions-oriented mindset.
Willingness to give and receive feedback, manage change, and foster adaptability.
Demonstrated success overseeing store operations, including visual merchandising, financial management, and loss prevention.
Flexibility to work nights, weekends, and holidays as needed; open availability on weekdays, evenings, weekends, holidays, and occasional overnights.
Commitment to maintaining compliance with state regulations.
Ability to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds regularly.
Ability to climb, balance, and lift up to 50 pounds occasionally.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and maintain high stress tolerance, adaptability, and flexibility in an ever-changing environment.

Nice To Haves

Previous experience in the cannabis industry.

Responsibilities

Empower the team to deliver exceptional customer experiences, drive sales, and exceed key performance indicators.
Attract, hire, and retain a diverse team by setting clear goals and expectations.
Train, mentor, and develop team members, leveraging individual strengths and fostering growth opportunities.
Forecast payroll to optimize productivity and help the team meet sales and payroll targets while managing operational workloads.
Oversee the store’s profit and loss, drive revenue growth, and improve efficiency.
Identify underperforming areas and implement solutions using company programs and tools.
Monitor business trends and share insights with senior leadership to refine strategies and improve results.
Delegate tasks effectively, maintain clear brand messaging, and uphold company standards.
Foster urgency and accountability within the team and adapt to changes in the retail landscape.
Protect company assets through safety protocols, inventory control, and loss prevention, while complying with local, state, and federal regulations.
Analyze trends and manage stock levels to prevent shortages or overstock, ensuring inventory is ordered and managed efficiently.
Directly supervise team members and make decisions regarding hiring, termination, performance evaluations, and professional development.
Perform other duties as assigned.