Retail Store Manager I (65581)

Mobily LLC•Fond du Lac, WI

21d•$40,000 - $60,000•Onsite

About The Position

The Retail Store Manager (RSM) is responsible for the overall sales and operations of the assigned location, including sales achievement, customer service results, operational standards, and inventory. The RSM leads, develops, and motivates the team, and implements and manages company programs and processes. The role includes participating in occasional outside sales events, community engagements, and promotional activities for Cricket Wireless. Employees will receive reasonable notice, and participation is a condition of employment. Event duties may include engaging with customers, representing products and services, distributing marketing materials, and assisting with setup or breakdown.

Requirements

Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Strong sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, as business needs require.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver’s license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, inspire, engage, and motivate the team; create an environment where employees can excel.
Deliver exceptional customer experiences.
Understand and help employees understand the compensation plan and how to maximize sales.
Partner with the District Manager and others to launch products, services, and processes.
Train employees on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff within budgeted hours.
Maintain a clean and inviting customer environment.
Follow back-office compliance requirements, processes, procedures, reports, documentation, and policies.
Respond to communications in a timely manner.
Ensure required store training is completed on time.
Protect company assets.
Participate in outside sales events, community engagements, and promotional activities, including customer engagement, product and service representation, marketing material distribution, and event setup or breakdown.