Retail Store Manager I

Mobilelink USA LLC•Baldwin, PA

5d•$40,000 - $70,000•Onsite

About The Position

Mobilelink, the largest national Cricket dealer, is seeking a Retail Store Manager to oversee the sales and operations of an assigned location. The manager is accountable for sales achievement, customer service, operational standards, and inventory, and leads the team to meet performance goals. The role involves developing and managing employees and implementing company programs and processes. Employees may also be required to participate in outside sales events, community engagements, and promotional activities for Cricket Wireless, including engaging with customers, representing products and services, distributing marketing materials, and assisting with event setup or breakdown. Scheduled events will be communicated with reasonable notice, and participation is a condition of employment.

Requirements

Two years of proven retail sales management experience, including interactive and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Strong sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, according to business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver’s license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, inspire, engage, and motivate the team; create an environment where employees can excel.
Deliver exceptional customer experiences.
Explain the compensation plan and help employees understand how to maximize sales.
Partner with the District Manager and appropriate parties to launch products, services, and processes.
Ensure employees are trained on new products and promotions.
Assist Human Resources and Loss Prevention with internal investigations.
Work on the sales floor to coach and develop store personnel.
Schedule and staff to budgeted hours.
Maintain a clean and inviting store atmosphere.
Follow back-office compliance requirements, processes, procedures, reports, documentation, and policies.
Respond promptly to communications and ensure required store training is completed on time.
Protect company assets.
Participate in outside sales events, community engagements, and promotional activities, including customer engagement, product and service representation, distributing marketing materials, and event setup or breakdown.