Retail Store Manager I

Mobilelink USA LLC•Rhinelander, WI

16d•$40,000 - $60,000•Onsite

About The Position

The Retail Store Manager is responsible for the overall sales and operations of the assigned store, including sales achievement, customer service, operational standards, and inventory. The manager leads, develops, and motivates the store team; implements company programs and processes; and drives performance across all levels. The role includes coaching on the sales floor, training employees on products and promotions, staffing within budgeted hours, maintaining store standards and compliance, protecting assets, and supporting occasional Cricket Wireless sales or promotional events outside the store.

Requirements

Two years of proven retail sales management experience, including interactive sales processes and commissioned sales.
Two years of experience recruiting, hiring, and developing successful store sales teams.
Strong sales skills and demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills and attention to detail.
Reliable transportation to assist at other locations within a 30-minute radius of the home store when needed.
Valid driver’s license and auto insurance.

Responsibilities

Execute in-store sales, service, and customer experience initiatives.
Lead, coach, engage, and motivate the team, creating an environment where employees can succeed.
Deliver an exceptional customer experience.
Educate personnel about the compensation plan and how to maximize sales.
Partner with the District Manager and appropriate parties to launch new products, services, and processes.
Ensure employees are trained on new products, promotions, and required training.
Assist Human Resources and Loss Prevention with internal investigations.
Coach and develop store personnel while assisting on the sales floor.
Schedule and staff the store within budgeted hours.
Maintain a clean and inviting customer environment.
Follow back-office compliance requirements, processes, procedures, reporting, documentation, and policies.
Respond to communications in a timely manner.
Protect company assets.
Occasionally participate in outside sales events, community engagements, and promotional activities, including customer engagement, product representation, distributing marketing materials, and event setup or breakdown.